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  • Individual

    Are you an individual enquiring to start training in either a Learnership or Traineeship Programme? Leave your contact details for us to contact you with any future training opportunities.


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Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

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Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

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Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

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Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

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Summit specialises in group training for companies. Book your staff now (note: a minimum of 8 staff applies)

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Testimonial

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The addition of two world-class clubs to our Collection stable in 2016 meant that we needed to match the exquisite facilities with exceptional customer service.

We partnered with the Summit who willingly adapted their training content from the hotel experience to our health club environment. Their approach to training together with their expertise in the hospitality industry helped develop staff in both our new and existing Collection clubs to deliver world class levels of customer service.

Shannon Hazelhurst
Operations Training Manager

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Sun International’s business is focused on gaming and hospitality and with the Summit being internationally recognised as a leading provider of quality hospitality and culinary education, it was logical for Sun International to collaborate and partner with the school to ensure the successful rollout of Gaming qualifications as well.

The partnership provides a perfect platform for the upskilling and development of students for the exciting world of Gaming. Sun International is very excited about the partnership and foresees the education extending to the support areas of our business.

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Checkers embarked on a journey with Summit to train and upskill our Fresh Food Controllers and Fresh Food Managers in all our stores nationally.

We started with a pilot project in Gauteng and due to the success of this project we decided to roll out further in Eastern Cape, Western Cape, Free State and KwaZulu Natal for both Checkers and Shoprite in the Free State as well. We are confident that the training will uplift food hygiene in the kitchens, correct knife skills and reduce wastage. One of the chicken dishes used on training was implemented in a store and was sold out in one day. We are happy that Summit identified training that matches the specific needs of our staff and business goals and changed the Assistant Chef programme to suit our business requirements.

Moga Pillay
National Training Manager

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Awards – Top local entertainment destination in KZN - Sunday Times Generation next Durban Businesswomen’s Association Regional Business Achiever Awards (2016)

uShaka Marine World is very much dependant on ensuring guest excellent customer service, their visit to the park is memorable and increasing return visits to the Park. The Guest First training provided by Summit, has been an important part of helping us achieve this, as it highlighted the key aspects of the quality of the guest’s experience, giving practical and relevant tips and encouraging a real sense of pride in what we have offered in uShaka Marine World.

They (uShaka staff) all felt that the training acted as a beneficial reminder as to what we are essentially here to do as a job, and it has translated into improved service and customer satisfaction.

Mrs Stella Khumalo
Chief Executive Officer

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Awards - TripAdvisor Travellers' Choice Awards - Voted No. 1 Top Hotel in South Africa (2017)

The Oyster Box (Red Carnation Hotels), embarked on the AHLEI / Summit journey 3 years ago. In that time a large number of our top performing staff have successfully completed the CHA, CHT, CHS, CHDT and more recently the GSG professional training and certification programmes.

We have seen very clear results through investing in our staff, such as increased staff morale, increased satisfied guests, and the achievement of many service awards by The Oyster Box. Summit have played a crucial role in supporting this journey. A large part of the success of these programmes is a result of their dedicated hospitality professionals who strive to better themselves and believe in the education and upliftment of staff within the hospitality industry. We believe IHS is the leading hospitality education institution in SA and we will continue to work with them in the future.

Kylie Reardon
Training Manager

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Summit is one of our service providers that provide our organisation both Betting World and Phumelela with Learnership qualifications and skills programmes, for the past two years.

During the years of services received by Summit, we experienced a high service delivery level, in regards to the planning, implementing and closing of the projects. The facilitators are proactive, especially when learners require additional support on their programmes.

Simone Barrett
Group Training Manager

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I am very excited to give my feedback with regards to the Guest Service Gold training that Summit offered. This training was very beneficial for myself and my colleagues.

I am very excited to give my feedback with regards to the Guest Service Gold training that Summit offered. This training was very beneficial for myself and my colleagues.

It went a long way in helping us understand how to deal efficiently with the guest and how to effectively manage excellent customer service in the hospitality industry. Although we tend to take these principles for granted, we sometimes neglect to apply the proven techniques while still dealing with guests' complaints.

After the course I had a renewed sense of purpose and confidence than ever before. Our trainer was particularly good and very passionate about the programme. I felt that he was communicating his knowledge with zest and eloquence. Once again thank you to the Taj for organizing such a fantastic course. I am looking forward to further training in order to improve my knowledge

Papy Mingashanga
Guest Relations Manager

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I've had the utmost pleasure doing business with Summit.

The team needs to be commended for the outstanding service we received this past year. They run one of my client's learnerships with great success and their quality training programmes and expert trainers assists us to develop sustainable programs for our client. Summit are flexible, reliable and passionate; all while putting service at the forefront of what they do.

Herman van der Merwe
Managing Director

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The Summit team is great and a pleasure to work with!

The Summit team is great and a pleasure to work with! I believe that we will do amazing things to help young people achieve their potential. During COVID-19 we have seen a very innovative culture from Summit with a strong focus on managing risks whilst adapting the program to meet the needs of Zimele and more importantly of the beneficiaries on our program. It’s been a great experience working with the Summit team whom are highly accountable, professional and impactful!

Larisha Naidoo
Anglo American Zimele
Youth Link

Reskill and Upskill Yourself: Future Proof Your Career

Are you thinking about re-evaluating your skills set or professional abilities to improve on yourself and your career? Investing in your own personal and professional development stand to benefit you in numerous ways. Upskilling, reskilling, and continuous learning opportunities can help you explore the changing world of work and will enable you to exceed not only your own expectations, but those of your managers too.  Now is the time to reframe your future and be relevant for the future of work.

The Summit methodology helps individuals learn and improve, and for organisations to transform and grow in the process. Our Fuse Learning Experience Platform provides engaging opportunities that enable users to learn through work experience and from one another.

Latest Programmes

Hospitality
Food Services
Management Development

  • Barista

    Accredited

    You will be able to provide coffee and drink service information in accordance with organisational requirements. You will also be able to understand the importance of preparing the coffee and drink machines or equipment in accordance with specifications.

    You will have the ability to prepare coffee and drink machines or equipment in a hygienic, efficient and systemic manner.

    The candidate will be able to explain the meaning of successful customer service and discuss what professional conduct is.

    NQF Level

    NQF Level 2

    Online Learning

    24 hours

    Practical

    16 hours

    Accreditation

    CATHSSETA

    R4,999.00 Buy Now

  • Bartender

    Accredited

    You will be able to prepare and provide a drink service, prepare items and equipment for providing a drink service and explain the consequences of not checking, cleaning, storing and rotating drinks.

    You will be able to describe ways of improving a drink service to customers and the response to unexpected situations by adapting service performance.

    • Option 1 – Online/Self-study
    • Option 2 – Blended

    NQF Level

    NQF Level 2, Prepare and clear areas for drinks service.

    NQF Level

    NQF Level 3, Provide a drink service for licensed premises.

    NQF Level

    NQF Level 3, Clean and Store Glassware.

    Online learning

    24 hours

    Assessment

    8 hours

    Accreditation

    CATHSSETA

    R4,999.00 Buy Now

  • Hospitality Trends

    Non-Accredited

    The purpose of the programme is to understand the link between customer service and ranking applications. You will be able to identify the latest hospitality trends worldwide and in South Africa pre- and post- Covid-19.

    This course will enable the learner to fully understand the impact web reviews have on a business, world travel trends and how these affect the business on TripAdvisor.

    The learner will understand the impact of the covid-19 pandemic on the industry and which interventions were taken specifically in the South African tourism industry. VR and AR in hospitality is also important and will form part of this course.

    NQF Level

    Non-Accredited

    Learner Assessment

    No learner assessment or submission of portfolio.

    Certification

    Summit certificate of attendance issued on completion of all modules.

    R3,900.00 Buy Now

  • Wine Fundamentals

    Accredited

    You will be able to serve wine in a professional manner and have a good knowledge of wines and understand the importance of being able to give customers accurate information when choosing wines.

    You will also be able to assist customers in choosing a bottle of wine and serve the wine in the appropriate manner.

    • Option 1 – Online/Self-study
    • Option 2 – Blended

    NQF Level

    NQF Level 5 (Recommend), Present and serve wines.

    NQF Level

    NQF Level 3, Serve bottled wine.

    Online learning

    24 hours

    Assessment

    4 hours

    Accreditation

    CATHSSETA

    R4,999.00 Buy Now

  • Wine Fundamentals

    Non-Accredited

    You will be able to serve wine in a professional manner and have a good knowledge of wines and understand the importance of being able to give customers accurate information when choosing wines.

    You will also be able to assist customers in choosing a bottle of wine and serve the wine in the appropriate manner.

    • Option 1 – Online/Self-study
    • Option 2 – Blended

    NQF Level

    Non-Accredited

    Online Learning

    24 hours

    Assessment

    4 hours

    Learner Assessment

    No learner assessment or submission of portfolio.

    Certification

    Summit certificate of completion.

    R3,900.00 Buy Now

  • Food Safety

    Accredited

    You will be able to demonstrate food hygiene in the kitchen and understand Food Safety Risk Management.

    Introduction to micro-organisms and preparing, cooking, and holding control points will be taught. You will also learn about safety procedures when lifting and storing food.

    NQF Level

    NQF Level 5, Unit Standard 7847: Maintain and promote food hygiene in the kitchen.

    NQF Level

    NQF Level 3, Unit Standard 7637: Maintain hygiene in food preparation, cooking and storage areas.

    Accreditation

    CATHSSETA

    Duration

    Knowledge and Skills Training: 2 days

    Workplace Practise

    4 weeks

    R4,999.00 Buy Now
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