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L&D Professionals’ Playbook for Skills Development

In today’s competitive business environment, effective workplace training is more crucial than ever. Did you know 70% of employees at the management level or below say that strong workplace training has a high to very high impact on their decision to stay with an employer. This highlights the importance of investing in comprehensive training programmes to retain top talent.

Every business has its unique requirements when it comes to a well-structured skills development framework. In this article, we will focus on a strategic approach that will add value to your employees and ultimately drive key performance indicators relevant to your business:

Step 1: Needs analysis & skills audits

Applying a holistic view by conducting a comprehensive needs analysis across various departments to understand processes and systems within your business is crucial as a first steps. This involves analysing current skills, identifying gaps, and understanding each team’s unique requirements to tailor programmes accordingly.

Step 2: Stakeholder engagement

Engaging with key stakeholders, including department heads, HR, and even employees, is essential. This engagement helps L&D professionals understand departmental goals and integrate their feedback into the learning process to ensure that training aligns with their needs.

Step 3: Strategic alignment through customised training plans

A strong focus is on aligning training programmes with the business’s broader strategic objectives. This includes linking skills development initiatives to the company’s vision, mission, and overall HR initiatives, ensuring that training supports organisational goals and enhances its strategic direction. Furthermore, considerations to maximise budgets for increased training ROI can be ensured by setting clear training goals, cost-effective methods, leveraging technology to optimise content and encouraging continuous learning.

For most L&D professionals, the development of tailored training content and curricula that address the specific needs of each department or team is a top priority. This might involve customising courses based on job specifications or creating department-specific learning plans approved by management.

Step 4: Implement / Monitor / Analyse / Improvement


The importance of this step cannot be overstated. Effective implementation ensures that the training programme is delivered as intended, maximising its impact.

Encouraging continuous learning is crucial, as the MindTools Report found that companies with engaged learners are 12% more likely to increase on-the-job productivity and 28% more likely to respond faster to changing market conditions, which is pivotal in today’s fast-paced digital market.

Continuous monitoring and analysis help identify areas for improvement, ensuring that the training remains aligned with organisational goals and addresses the evolving needs of participants. Regular feedback fosters a culture of continuous improvement and engagement, ultimately leading to better performance and productivity.

In conclusion, a strategic approach to training and development not only aligns with the broader business objectives but also fosters a culture of continuous learning and improvement. Schedule a call with the Summit team to discuss how our turnkey solutions and customised training programmes can help you achieve your overall goals.